1. Independently of your statutory right of revocation, rich-mill.com offers you the following voluntary right of return:
All rich-mill.com products can be returned to rich-mill.com within 2 days of receipt of the products. However, the right of return only applies to unworn, unwashed and defect-free items from which the labels have not been removed. Any loss of value due to wearing, washing or causing other traces of use as well as removal of the safety label, removal/damage of the original packaging, accessories, etc. will result in the return being rejected, as we cannot offer these items for sale again. In this case, the goods will be returned to the customer without reimbursement of the purchase price.
2. Return shipments
2.1. All return shipments are made solely using the same service as the original delivery (DHL, Fedex or UPS). The necessary documents and instructions for returning items will be enclosed in our email.
2.2. Please note that we can only accept returns from the country which the shipment was sent to. If the shipment was sent to Austria, for instance, we can only accept a return from Austria.
2.3. In case of a return, we will refund the money onto your account/credit card. Potential losses due to currency fluctuations will not be refunded.
2.4. Please send all returns to: Nagy Zsanett Aranka EV, Mokrini street 64. Szeged, 6729, Hungary, email@example.com.
3. If you have questions regarding our returns policy, please contact a customer service representative:
Phone: +36 30 1 401 401
This voluntary right of return does not limit your legal rights nor does it limit your right to the above-mentioned cancellation policy.